GRAHAM NORRIS

Have you noticed how one small comment can lead to tension these days? Sending a short email may feel you are being blunt. Someone makes a suggestion, and the meeting goes quiet – no one wants to do more. It’s OK, it is not your imagination because difficult conversations really do  feel harder than they used to. The New Normal: Things are faster, fuzzy around the edges, and people are more frazzled You probably find in your workplace that the pace has increased, expectations

Have you ever found yourself stuck in a workplace disagreement that just wouldn’t go away? You know the kind - where tension lingers, communication breaks down, and productivity takes a nosedive. It’s frustrating, isn’t it? I’ve been there too, and I can tell you, it’s not just about solving the problem at hand. It’s about learning how to navigate conflict in a way that builds understanding and respect. That’s where conflict coaching insight comes in. What Is Conflict Coachin

Have you noticed how one small comment can lead to tension these days? Sending a short email may feel you are being blunt. Someone makes a suggestion, and the meeting goes quiet – no one wants to do more. It’s OK, it is not your imagination because difficult conversations really do  feel harder than they used to. The New Normal: Things are faster, fuzzy around the edges, and people are more frazzled You probably find in your workplace that the pace has increased, expectations

Conflict at work is almost inevitable. Different personalities, pressures, deadlines, and expectations all collide in the workplace. But what if I told you there was a way to turn those clashes into opportunities for growth and understanding? That’s where workplace mediation can make a real difference. I would like to explain how this process can transform tension into teamwork. Why Do Conflicts Arise in the Workplace? Have you ever paused to think about how conflict at work

Over time, mediation becomes part of the fabric of your workplace - a trusted tool that supports collaboration and innovation. It’s about creating an environment where everyone feels safe to speak up and work through challenges together.

Conflict is inevitable. Different personalities, competing priorities, and high-pressure deadlines create the perfect storm. But here’s the thing - conflict itself isn’t the enemy. It’s how we handle it that makes all the difference.

More than a mediator or coach, Graham is a guide—someone who walks with you through the discomfort of conflict and helps you emerge stronger on the other side. Graham helps organisations move from blame to balance. Rather than viewing conflict as a personality clash, clients begin to see it as a difference in roles, styles, and strengths—which can then be harnessed for better collaboration.

Conflict at work can take more out of you than you might realise. It can follow you home at the end of the day, sit quietly in the back of your mind, and drain the energy you would rather spend carrying out your work. When you’re caught in a difficult situation, it can be hard to show up as your best self. You might notice yourself: Holding back in meetings Avoiding certain projects or people Worrying about how others perceive you Feeling like you’re constantly firefighting T

When a conflict arises in the workplace, it is tempting to think it will blow over if you give it time. You tell yourself, “It doesn’t matter, it will go away.” But time does not fix everything, and in reality, tension will quietly build if it is ignored. This is how it shows up in subtle ways: Awkward silences in meetings The colleague you avoid speaking to The email you rewrite three times before sending These small signs can point to a much bigger issue, which is one that

Conflict at Work Costs More Than You Think Workplace conflict is more than just a minor inconvenience — it can quietly eat away at your energy, stop you from being focused, and undermine your confidence. Although these changes are subtle,  which you can try and hide, they influence your behaviour without you realising it. Others WILL notice! The Hidden Costs of Workplace Conflict Some of the hidden costs of unresolved conflict you might experience include: Feeling emotionally

When you are caught in conflict, it can feel like you only have bad options: speak up and risk making it worse, or stay quiet and hope it...

Let us assume you are doing your best to keep things professional. But something doesn’t feel quite right, a colleague’s tone, a feeling...

Conflict coaching is a one-to-one, structured conversation that supports individuals in navigating workplace conflict. Much like...

I have been a fan of Stephen Covey for many years and see his work as timeless. I regularly employ all his seven habits, none more so...